{"id":2346,"date":"2026-06-03T23:07:05","date_gmt":"2026-06-03T23:07:05","guid":{"rendered":"https:\/\/raleighmovingnews.com\/?p=2346"},"modified":"2026-06-03T23:07:05","modified_gmt":"2026-06-03T23:07:05","slug":"operators-at-duke-energys-distribution-control-center-in-wake-county-prepare-for-hurricane-season","status":"publish","type":"post","link":"https:\/\/raleighmovingnews.com\/?p=2346","title":{"rendered":"Operators at Duke Energy\u2019s distribution control center in Wake County prepare for hurricane season"},"content":{"rendered":"
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RALEIGH, N.C. (WNCN) \u2014 With the start of hurricane season, Duke Energy says it\u2019s prepared to deal with any potential local impacts, with its distribution control center in Wake County set to play a vital role in case of any outages.<\/p>

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Distribution operator Natalie Poole is one of many who work at the center around the clock, coordinating with crews in the field and speaking with impacted customers.<\/p>\n

\u201cObviously we do not want to have outages, but when they do arise, our priority is to respond quickly to those outages,\u201d she said. \u201cWith storm season coming up, we will see an increase in that activity.<\/p>\n

\u201cWe\u2019re here every day, all times of the day,\u201d Poole said. \u201cWe want to be ready at any given moment to be able to respond to any emergencies when they arise.\u201d<\/p>\n

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\"With<\/figure>\n<\/figure><\/div>\n

The distribution control center will play a key role this hurricane season in responding to any local outages that come from a tropical system or typical severe weather.<\/p>

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\u201cIt is built for the future, it is built to support that growing energy to make sure that we can restore outages faster,\u201d Duke Energy spokesperson Jeff Brooks said. \u201cWe can better coordinate with our crews during blue sky days and during storms.\u201d<\/p>\n

Self-healing technology will also be key. It automatically detects outages and can reroute power to limit impacts.<\/p>

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MORE FROM CBS 17<\/h2>\n
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\n\t\t\n\t\tWAKE COUNTY NEWS\n\t\t\n\t\t\t<\/h2>\n
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\n\n\t\t\t\n\t\t\tDuke Energy Wake Co. operators prepare for hurricanes\n\t\t\t\t\t\t\t\t\t\t\n<\/h3>\n\n\n<\/svg>\n<\/span>\n<\/span>\n<\/div>\n<\/article>\n
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According to Brooks, the technology helped successfully prevent 1.2 million customer outages across the Carolinas last year.<\/p>\n

\u201cWe can often restore power in seconds,\u201d Brooks explained.<\/p>\n

As we start this hurricane season, Duke Energy says it\u2019s taken a number of other steps to improve infrastructure, including replacing wooden poles with steel and trimming tens of thousands of trees.<\/p>

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With the start of hurricane season, Duke Energy says it’s prepared to deal with any potential local impacts, with its distribution control center in Wake County set to play a vital role in case of any outages.<\/p>\n","protected":false},"author":1,"featured_media":2344,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-2346","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"\nOperators at Duke Energy\u2019s distribution control center in Wake County prepare for hurricane season - Raleigh Moving News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/raleighmovingnews.com\/?p=2346\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Operators at Duke Energy\u2019s distribution control center in Wake County prepare for hurricane season - 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