By admin 
GREENSBORO, N.C. (WGHP) — A Greensboro mother said a terrifying situation with an angry driver quickly turned into a call for the safety of herself and her three-year-old in the backseat.
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Greensboro police say they’re aware of a viral video posted by Myeka Dunn about a case of road rage that happened on Friday on Interstate-85.
Police say it was initially reported to Guilford Metro 911 at 4:33 p.m.
“To straight up threaten me and knowing that my child was in the car. … My windows were cracked. He was able to see that my child was in the car. He totally disregarded that. He didn’t care,” Dunn said.
In the video, the suspected driver yells “you’re going to die” multiple times.
Dunn says you can hear her 3-year-old son react to the encounter near the Alamance Church Road exit.
She says it all began when the driver swerved into her lane.
“They almost like hit me, so that’s when I honked my horn at them,” Dunn said.
Dunn says the driver slammed on their brakes multiple times and followed her.
Dunn says she called 911 and also the non-emergency line for Guilford Metro 911 to report the bad behavior and tell them about her video but was disappointed by what the dispatcher said.
“To know that they’re still out there and nothing has been done about it, is absolutely frustrating and scary,” Dunn said.
FOX8 reached out to Guilford Metro 911 about Dunn’s interaction with the dispatcher.
Deputy Director of Operations Christine Moore says the dispatcher did not follow protocols.
“Typically, … we enter what we call a ‘be on the lookout’ or a BOLO. And we did. However, we did not enter all of the appropriate information that we should have. … She [the dispatcher] did enter the lookout. She didn’t enter all of the information that was pertinent, including that there was a video involved that the officer may want to see,” Moore said.
Moore says this is being investigated further.
“Unfortunately, in this particular incident, we didn’t follow those protocols, and we will make sure that training is done with those employees to ensure this doesn’t happen again,” Moore said.
Greensboro police say the suspected driver has been identified.
Dunn has been advised to obtain a warrant for a misdemeanor charge from the magistrate’s office because this occurred outside the presence of officers.
Dunn said she does plan to press charges.
Police also say if a driver is engaged in what appears to be road rage, call 911 so a dispatcher can send an officer your way.
The 911 dispatcher can also walk you through steps and help you find a safe place to pull over.
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Getting a description of the suspect vehicle is also helpful.