NCDMV opens new office inside of Fort Bragg

FORT BRAGG, N.C. (WNCN) — Military members, veterans, and their families now have a new option for handling driver license services without leaving Fort Bragg.

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Gov. Josh Stein joined military leaders Tuesday to celebrate the opening of a new North Carolina Division of Motor Vehicles office inside Fort Bragg’s Soldier Support Center.

The office will provide driver license services to people authorized to access the installation, including active-duty service members, military families, and veterans.

According to state and military leaders, the new Fort Bragg office will provide a more convenient option for thousands of people connected to one of the nation’s largest military installations. It is expected to reduce travel time and help customers avoid long waits at DMV offices across the Sandhills region.

The office marks the return of DMV services to Fort Bragg for the first time since before the COVID-19 pandemic. For years, many military families had to leave post and visit nearby DMV offices to renew licenses, obtain REAL IDs, and complete other services.

“We have to go standoff in the long lines off post and all these kinds of things we’ve had to do up to today,” Col. Chad Mixon said.

According to Mixon, the convenience of having DMV services on base will save service members valuable time during the workday.

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“Offices downtown are great,” Mixon said. “But it’s just a drive and it eats up our lunch time off post.”

Stein said the new office is part of a broader effort to improve DMV service statewide.

“They can come here and know that it’ll be a short line,” Stein said. “They can take care of whatever business that they have to be done on the base. So, it just saves them time.”

According to governor, the state has been working to reduce wait times by expanding online services and making operational improvements at DMV offices across North Carolina.

“We’ve gotten the ability to do more services online,” Stein said. “That takes people out of line, speeding it up for everybody else. Makes it easier for them to do it because they can do it at night at home.”

According to Stein, DMV wait times across North Carolina have been reduced significantly as the agency works to improve customer service and access.

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